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The Community Visitor Program is an external and independent body which tries to resolve any complaints, concerns or problems that people may have with mental health treatment and care. Facilities and agencies throughout the Territory are visited regularly, and randomly. Anyone can talk to us as long they are a consumer, patient, carer, representative of, or have an interest in a consumer.
Community Visitors have a wide range of powers. They try to resolve any issues through conciliation and mediation. The aim of the program is to work cooperatively and collaboratively with facilities, agencies, workers, advocacy groups, community organisations, carers, representatives, and other agencies to ensure the best resolution of any complaints.
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Anti-Discrimination Commission
Northern Territory Government